Our Commitment to Your Privacy

Protecting and respecting your personal information is important to us. Please read the Privacy Policy below to better understand the commitments we make to respect and protect the privacy of our visitors.
This website is managed by Virtuos Vietnam Limited Liability (Sparx*). When a guest visits this website, the IP address and the domain name will be automatically saved. We also use “cookies”. A cookie account stores data that the website server sends to your browser when you visit the website. This will help us support and understand your needs and preferences during your visit on our website. To learn more about “cookies”, please Read Here.
We also combine your IP address and domain information with other information that you provide. This information is provided via the email you send us, or the information you fill out when you want to register, give feedback, send enquiries, answer questionnaires or participate in conversations, and promotional activities.

Collecting personal information and other user information

Information collected through our website will help us:
(a) Support you better when learning about Sparx* services;
(b) Answering your inquiries;
(c) Provide you with information about the latest services and trends;
(d) Review and upgrade the content and interface of our Website;
(e) Conducting customer surveys;
(f) Carry out activities to promote Sparx* services.

Sharing information to third parties

For the above purposes, Sparx* will consider sharing information with our partners in Vietnam or abroad. Information may be shared to third parties that we believe will accomplish the goals set out above.
However, in this case, we will endeavor to ensure that the recipient cannot take advantage of your information for purposes other than the goals we have set out to the extent permitted by the guest. We also guarantee that they will not use this information for unauthorized purposes. Information will only be disclosed to third parties in special cases when required by law or competent authorities. In particular, we do not sell or rent your information to any third party (unless it relates to the need to sell our entire property or business as mentioned).
The website may contain links to other websites. These linked websites may not be under the control of Sparx* and Sparx* is not responsible for any linked website.
When you submit your personal information to us, you agree to the terms we stated above. We promise that the information you have provided will be kept confidential and used to the maximum benefit of you. Sparx* will endeavor to ensure that your information is kept confidential. However, due to technical limitations, no data transmitted over the internet can be truly 100% confidential. Therefore, we cannot make a firm commitment that the information you provide to us will be kept strictly confidential, and we cannot be held liable in the event of unauthorized access permission to your personal information. If you do not agree to the terms described above, we recommend that you do not send information to us.

Duration of information storage

There is no time limit for information storage, except when the visitor sends a cancellation request or the Company is dissolved or goes bankrupt.
Sparx* has the sole and exclusive right to edit the content on this site without warning or notice. You agree that, when you use our website after editing, you acknowledge, agree to abide by and believe in such modification. Therefore you should preview the content of this policy before accessing other content on the website.
You have the right to request us delete your collected and stored personal information, or if you have any questions about the Privacy Policy of Sparx*, please contact us at [email protected]. We will try our best to response as soon as we can after receiving your request.

Information collecting and management entity

Virtuos Vietnam Limited Liability
Address: 39B Truong Son, Ward 4, Tan Binh District, Ho Chi Minh City
Phone: (+84) 28 3997 6843
Email: [email protected]

*Last updated on October 15, 2019